User Agreement

    We maintain this site as a service to our clients, and using (visiting or purchasing products) on this site, you agree to comply the following Terms of Use. For using in the best conditions this site, we recommend carefully reading the Terms and Conditions of Use and periodical checking the changes.
    We reserve the right to make changes to these provisions without prior notification.
    If you do not agree with the Terms and Conditions, you can not view information or obtain goods, services or products on this site.

1. Copyright

    All content on this site - images, text, graphics, symbols, elements of web design, scripts, programs and other data - is owned by S.C. CINEART S.R.L. and protected by the copyright law and laws on intellectual and industrial property. Use without the written permission of S.C. CINEART S.R.L. of any items listed above is punishable under the laws in force.

2. Site Content

    The images published on the site are for presentation only and the products supplied may differ sometimes from the images presented in any way (color, accessories, appearance, etc.). S.C. CINEART S.R.L. reserves the right to change technical specifications of products without notice. Our service includes communications with administrative and commercial character that will be sent when you decide to register as a user.

    You agree and accept that, without notice, we can delete or add any information on this site, interrupt any activity on the site or archives on the site content, and if there is reference made to other sites we do not guarantee and / or confirm in any way the type of information you find on these sites. Remains at your discretion whether or not to visit these sites or whether or not to take into account the information found there.

3. Your Registration Obligations

    In using the service, you agree to provide true, accurate, current and complete information about yourself, such as those specified in the registration as a user and agree to provide information correctly and completely.
    Please be informed that the membership may be canceled without prior notice if we discover that they were given false information or the information have misled, who violate the Terms and Conditions of Use or other abuse determined by S.C. CINEART S.R.L. If membership has been revoked, S.C. CINEART S.R.L. reserves the right to refuse the application and acceptance into membership program.

4. Personal Data Security

    Your personal data will be used only for the specified purpose of this site. Information on the order form will be used to send orders confirmation, potential promotions, periodic newsletters, etc..
    We undertake not to make public and not to sell the databases containing information relating to personal data of our customers.

5. Registering as a member, password and behavior as a member

    By registering as a member you will be asked to choose a user name (email address) and password. You are responsible of safekeeping the password access as a member of this site, any activity under your user name is entirely your responsibility.
    You agree to let us know immediately about any loss of password or sign of unauthorized activity under your user name.

6. Limited Right to Use

    Viewing, printing or downloading any content, graphic, form or document from this site only guarantees the limited, nonexclusive right to use, strictly for personal use and not for republication, distribution, assignment, sub license, sale, preparation of derivative works, or other uses. No part of any content, form or document may be reproduced in any form or incorporated in any system of recovery of information, electronic or mechanical, other than for your personal use (but not for resale or redistribution).

7. Advertisements and Links to Other Sites

    We allow third party access on the site, in order to promote them, from which you can buy or obtain certain goods or services. Please be informed that we do not handle / control the products or services offered by merchants who advertise on our site. Dealers are responsible for all aspects of order processing, implementation, billing and customer service. We do not take part in the transactions made between you and merchants.

    You agree to the following: operators, managers and / or owners  are not, in any way, responsible for relationships (or their consequences) resulting from acquisitions, participation in contests, promotions or any other type of relationship / connection / transaction / collaboration / etc. which may arise between you and any of those who are directly or indirectly advertise through us.
Operators, managers and / or owners can not be made material or in any other form, directly or indirectly responsible for the above.

8. The Right to Return Products

 The customer has the right to notify in writing S.C. CINEART S.R.L. that he gives up the purchase without without invoking any reason, within 10 working days of receipt by returning, to this term, the product bought in the original package with all accessories and without presenting any sign of damage or wear. Returning products is done at the expense of the customer, using the same transport service that has been used in sending. Our company will return the products counter value within at most 30 days after returned product is received. We do not return the initial cost of transport.
    This right can not be invoked in case of products picked up from our offices or of those delivered directly by our staff to the client for which the testing or the installation were made .

    Any such request/notification shall be dated, signed and sent by the person registered in the database by e-mailing to the address on our contact page, sales department, by fax at +400333 816 738 or by mail to address Street Orhideelor No.2, 610252, Piatra-Neamt, Romania.

9. Warranty

We are accepting products to be returned for warranty only in their original package with their manuals, accessories, warranty certificate, copy after purchase invoice and a short description of the problem.

    To return a product for warranty please contact us using the Contact Us page and let us know what problem you encounted with our product. We might ask to test the item in order to eliminate improper use factor, buyer has responsibility to follow the test correctly.  We will send you a Return Number Authorization (RMA) and give you all the coordinates to return the products to us. Please note that shipping costs for returning the product(s) to us are supported by the sender (client). We will support shipping costs for returning the repaired/replaced product(s) back to client. If the product(s) that arrives to us for warranty is proved to be working as described by the manufacture the returning shipping cost will be supported entirely by the client.

    D.O.A: Products arrived broken or performing outside manufacturer specifications should be reported within 7 days after receiving the package in order to be replaced by us otherwise standard warranty procedure may apply.

     If on delivery the package arrives with noticeable deforming of the box or if the package shows signs of opening please report this to the delivery agent and check the content of the packages i. Any damages should be reported to the delivery agent / shipping company and also to us accompanied by photos showing the damages. Failure to do so will void the right to claim the shipping insurance.  

10. Limiting Liability to Pay

    Products payment ordered under this Customer Agreement can be made in advance or upon delivery of products. In certain cases S.C. CINEART S.R.L. reserves the right to require payment in advance, full or partial,  depending on the type of ordered products. For products brought on demand we require an advance payment of 30% of the product / products value, after that the difference will be paid upon delivery.
    Payment in advance can be made by PayPal or Bank Wire Transfer - IBAN / BIC; proof of payment must be sent to
S.C. CINEART S.R.L. by e-mail to the address on our contact page, sales department, or by fax at +40-333.816.738 (0040333816738). Delivery will be made only after the entry of money in the S.C. CINEART S.R.L. account. Products ordered must be paid in full, otherwise delivery will not be realized.

11. Limiting liability for delivery

    Delivery of products has a national and international area of expansion.
    S.C. CINEART S.R.L. reserves the right to make the orders confirmation before honoring them by contacting their customers.
    S.C. CINEART S.R.L. reserves the right to delay or cancel deliveries of ordered goods, if they can not be honored for independent reasons of S.C. CINEART S.R.L including fires, explosions, floods, epidemics, strikes, governmental actions, wars, acts of terrorism, protests, riot, civil disorder or other impediments to force majeure, under Romanian law practice. If the customer is not found at the mentioned address, in the schedule established by agreement, the courier will return again after restore contact with the customer. In case the delivery can not be made, the order will be canceled and returned to the office, and the customer will bear the costs of new deliveries. For products picked up from our office directly or delivered directly by our employees , do not benefit from the facility to return products within 10 days (not considered distance trade).
    The estimated time of delivery for ordered products which are in stock, is 24 hours for Piatra Neamt, 48 hours for the county seats of Romania and countries from European Union community, since the order confirmation . The maximum delivery time for products in stock is 10 working days. 
    Delivery of products supplied on demand will be at most 60 working days. After that deadline, we are committed to return the counter value of advance payment.
    We are not responsible for any delays that may occur during shipment. Shipping delays which occur while orders are in the care of one of the shipping/mailing carrier services we use are “Out-Of-Our-Control” and, therefore, we provide no refunds on any such delay.

12. Dispute and Final Provisions

    Any attempt of unauthorized access to the site and any attempt to fraud will be reported to authorities. Any conflict between the company and customers shall be resolved amicably by agreement between the two sides. If this is not possible , it shall be applied the Romanian legal provisions in this area and resolving conflicts is under Romanian courts jurisdiction.

    Understand and agree expressly that:
    We do not provide any guarantee, directly or indirectly that: the service will be according to your requirements, the service will be uninterrupted, secure and without any errors; the quality  of the information, data, images, products obtained against payment or free through our services will correspond to your requirements and expectations.
    The service may be disrupted by their owners or managers at any time without notice and without any claim of any kind from you; through our service we do not provide any guarantee or certainty other than those expressly specified in these terms of service offering; you are directly and fully responsible for any activity and / or content of any data, information, images, text, audio or video or any other contributions that you make and / or make available / or transmit under this terms and conditions of use; force majeure exempt from liability the party under the applicable law; we are not responsible and can not be held responsible in any way, directly or indirectly, for any damage and / or matter directly or indirectly, of any kind , as a result of using the service.